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Privacy Policy

Last Updated: 2025-11-30

This Privacy Policy describes how Blissful Sole Wellness (“we,” “our,” or “the business”) collects, uses, discloses, and protects the personal information of visitors and clients who use this website (“Site”), which is built and hosted using the Wix.com platform.

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We operate in the Fraser Valley, British Columbia, Canada, and are committed to protecting your privacy in accordance with:

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  • British Columbia’s Personal Information Protection Act (PIPA)

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)

  • GDPR (for clients accessing our Site from the EU/UK)

  • Other applicable international privacy standards

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By using our Site, booking services, or submitting information, you consent to the practices outlined in this Privacy Policy.

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Updates to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted with a revised “Last Updated” date.

Information We Collect

We may collect the following types of information when you visit or interact with our Site:

  • Name

  • Email address

  • Phone number

  • Address or service location (for mobile spa bookings)

  • Appointment details and service preferences/ history

  • Health or wellness-related information voluntarily provided to support safe reflexology practices

  • Payment details (processed securely through Wix’s integrated payment providers; we do not store full credit card information ourselves)

  • Messages you submit via client intake information such as contact forms, chat, or booking forms

 

In alignment with common spa-clinic privacy requirements, we may collect limited wellness-related information only if you choose to provide it, such as:

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  • Allergies and sensitivities

  • Mobility issues

  • Skin concerns

  • Contraindications

  • Stress or wellness goals

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This information is treated as confidential and used only to tailor your services.

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Children's Privacy

This Site is not intended for individuals under 16 years of age.

We do not knowingly collect data from minors without parental consent. If we learn that minor information was collected without authorization, it will be securely deleted.

Automatically Collected Information

Wix automatically collects certain data when you visit the Site, including:

  • IP address

  • Browser and device details

  • Session duration and page interactions

  • General geographic location

  • Cookies and tracking technology data

How We Collect Information

Information may be collected in the following ways:

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  • Through online booking forms

  • Through contact or intake forms

  • Through the Wix Chat widget

  • Through cookies placed by Wix and integrated apps

  • Through analytics tools (e.g., Wix Analytics, Google Analytics, if enabled)

  • Through payment gateways (Stripe, PayPal, Wix Payments)

 

Wix automatically gathers technical and session data as part of providing hosting services.

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Data Retention

We retain personal information only as long as necessary to:

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  • Provide services safely

  • Maintain required business records

  • Comply with tax and legal obligations

  • Support accurate client history notes

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Sensitive wellness notes are securely stored and disposed of when no longer required.

Why We Collect Your Information

  • To provide and manage reflexology, mobile spa, and wellness services

  • To process and confirm bookings or appointments

  • To communicate with you regarding services, updates, or inquiries

  • To ensure health, safety, and appropriateness of services

  • To improve site functionality and user experience

  • To maintain records for legal, tax, or business purposes

  • To comply with applicable laws and professional standards

  • To analyze website traffic and performance

 

We do not sell, trade, or rent your personal information.

Sharing of Information With Third Parties

We may share information only with the following:

Wix.com

Wix hosts the Site and processes data according to its own Privacy Policy. Wix employs industry-standard security measures and is compliant with:

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  • GDPR

  • CCPA

  • PIPEDA

  • PCI-DSS (for payment security)

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Payment Processors

Depending on the method you choose:

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  • Wix Payments

  • Stripe

  • PayPal

 

These providers may store and process payment details securely.

 
Service Providers and Integrations

Third-party apps used for scheduling, email marketing, analytics, or customer management may access data necessary for their function. These are always vetted, secure providers.

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Legal Requirements

We may disclose information if required to comply with:

  • BC or Canadian law

  • Court orders

  • Law enforcement requests

  • Regulatory obligations

 

We never share wellness or reflexology-related personal data unless legally required or explicitly authorized by you.

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Our Site may contain links to external websites. We are not responsible for the privacy practices of these third parties.

International Data Transfers

Because Wix hosts data on secure servers located globally (including Canada, the U.S., and Europe), your information may be processed outside your jurisdiction. Wix ensures lawful transfer mechanisms such as:

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  • Standard Contractual Clauses (SCCs)

  • GDPR-compliant data processing agreements

Data Protection Measures (Wix Security)

The Site benefits from Wix’s built-in privacy and security features, which include:

  • SSL/HTTPS encryption

  • Firewalls and intrusion prevention systems

  • Secure data centers

  • Encrypted payment processing

  • Role-based access controls

  • Regular auditing and compliance certifications

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We also implement additional safeguards such as password-protected client files and limited access to personal wellness information.

Cookies and Tracking Technologies

The Site uses cookies to:

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  • Improve performance

  • Analyze traffic

  • Personalize the user experience

  • Enable site functionality (e.g., bookings, secure login)

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Visitors can control or disable cookies through their browser settings.

Your Rights Under Privacy Laws

Depending on your jurisdiction, you may have the right to:

 

  • Access your personal information

  • Request correction of incorrect or incomplete data

  • Request deletion (“right to be forgotten”)

  • Withdraw consent to data processing

  • Object to certain processing activities

  • Request a copy of your data in portable format

  • Opt out of marketing communications

  • Restrict certain uses of your data

To exercise these rights, contact us at:


[Insert Contact Email]

We will respond within the timelines required by BC PIPA or other applicable laws.

Contact Information

Blissful Sole Wellness
Owner/Operator: Jennean Hill
Location: Fraser Valley, BC, Canada
Contact Email: whimsicalcreationsinfo@gmail.com
Instagram: @skinandsolebyjennean

We provide mobile spa services, reflexology, wellness-based treatments, and skin services using professional products and practices.

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